“AVISSOL” was founded by professionals from the Telecom & IT industry with the sole objective of providing Technology Consulting and end-to-end solutions to cater to the upcoming BPO sector. We are an ISO 9001:2008 organization and our forte lies in designing, building and implementing revolutionary applications that can uncomplicate the communication process between the company representatives and customers while reducing the idle time and cost of operations.
Our Portfolio encompasses Voice, E-mail & Chat Solutions for BPO & Service Sectors. We are first of few to introduce to a comprehensive VOIP solution to the Call Center market and have successfully got it acceptable in the market place. Our Initial focus / target was the International / Domestic call center market (24-50 seats). After our learning in the above market, We are also focusing on the higher end segment (0-500 seats). CONTAQUE™ CCS & UCS, our premier Call Center Solutions has now been installed at more than 800+ clients with more than 20,000+ plus seats of installed base worldwide. Recent launched CONTAQUE™ NGUCC/ CONTAQUE™ NV which making its strong presence in contact center market..
“We deliver best in class technology solutions to telecom companies, contact centers as well as other companies operating in various industry verticals in government and private sectors.”
Vision and Mission
“Strategic planning is worthless unless there is first a strategic vision.”
To be an innovative Software company that understands the comprehensive business requirements & delivers best of the class Products, Solutions & Services to the Contact Centre, Telecom Sector, Corporate & Government Sector, Globally.
AVISSOL acts as your technology partner helping you
- Improve communication with your clients.
- Surpass the customer expectations.
- 24*6 NOC support to provide Remote maintenance with complete infrastructure at the facility.
- Monitor the performance of your representatives.
- Identify new opportunities to gain competitive advantage.
Company is committed to provide Total Customer Satisfaction – by meeting business requirements of customers through continually Improved Products , Innovative Solutions & Meeting service level expectations of customers through constant monitoring of their feedback & to keep identifying new opportunities for improvements.
Company focuses on providing customer centric voice and data solutions of any complexity. We serve companies from across the globe ranging from startups to big corporate houses operating in various verticals including Business Product Outsourcing, Healthcare, Banking, Real estate, Telecom and Export.
We specialize in delivering
- CONTAQUE™- Contact Center Solutions
- EMANAGINS – Institution Management System
- Customized Telecom Software Solutions
- Customized Software Development
- Website Design and Development
- Mobile Application Development
- CRM Development and Integration
- SEO, SMO and PPC Services
Employees And Assistance
- Strong Management Team.
- Over 100 Qualified & Dedicated professionals to market, install , integrate, train & support the target segment.
- 24*7 NOC support to provide Remote maintenance with complete infrastructure at the facility.
- Voice , Chat , E-mail support available 24*7.
- In-depth Knowledge on IPLC / VOIP / TDM / VOIP and host of ACD / IVR / PD / Loggers.
- End to end conceptualization to integration done for 800 centers- 20000 seats including a couple of Inbound Centers.
- Have worked on specific “Work Force Management“ requirements for a couple of Call Centers.
- After successful implementation of CONTAQUE™ CCS and CONTAQUE™ UCS on more than 15,000 seats worldwide, Recently company launched CONTAQUE™ NGUCC with advanced features.